Canada

Cookie Policy

 

1- Purpose of this Cookie Policy
This Cookie Policy (“policy”) applies to all websites and applications managed by Zoetis Canada and aims to inform you about our use of cookies on such websites and applications.  This policy helps us to provide you with a good experience when you browse our websites and applications and also allows us to improve them. This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.  

This policy does not govern the use of the website or application, nor the privacy terms on this website or application. To learn more about our terms of use, please consult www.zoetis.ca/about-us-pages/terms-of-use.aspx; for more information about how we process your personal data, please click on www.zoetis.ca/about-us-pages/privacy-policy.aspx.

2- What are cookies?
A cookie is a small text file that is placed on the browser or hard drive of your computer (or similar device) by websites or applications that you visit. Cookies are typically used in order to make websites or applications work, or work more efficiently, as well as to provide information to the owners of the particular website or application.

3- What cookies do we use and why?
Our websites and applications may use cookies to distinguish you from other users. Cookies are used to ensure that we give you the best experience on our websites and applications, and allow us to improve them. 

 We may use the following types of cookies:

  • Strictly necessary cookies - These are cookies that are essential for the operation of a website or an application. These cookies remember information you have entered on forms when you navigate to different pages during a web browser session, identify you as being logged in to our website or application, etc.
  • Performance cookies - These cookies allow us to recognise and count the number of visitors and to see how visitors move around on a website or an application when they are using it. These cookies help us to improve the way the website or application works, for example, by ensuring that users are finding what they are looking for easily. These cookies provide statistics on how the website or application is used, help us improve the website or application by measuring any errors that occur, etc.
  • Functionality cookies - These are cookies that are used to recognise you when you return to our website or application. This enables us to personalise our content for you, greet you by name, remember if we have already asked you if you want to fill in a survey, and remember your preferences, for example your choice of language or region.
  • Tracking cookies – These are cookies recording a user's visit to a website or application, the individual pages visited and the links followed. If the cookie is set by a third party (for example, an advertising network) which also monitors traffic on other websites or applications, this type of cookie may also be used to track a user's movements across different websites or applications and to create profiles of their general online behaviour. Information collected by tracking cookies is commonly used to serve users with targeted online advertising.

Whether a cookie is considered as a 'first' or 'third party' cookie refers to the domain placing the cookie. First-party cookies are those cookies set by a website or an application that is being visited by the user at the time (e.g. cookies placed by www.zoetis.com). Third-party cookies are cookies that are set by a domain other than that of the website or application being visited by the user. If a user visits a website or an application and another entity sets a cookie through that website or application this would be a third-party cookie (e.g. Google Analytics).

Whether a cookie is considered as a 'persistent' or 'session' cookie refers to the duration of the cookie. A persistent cookie remains on a user's device for the period of time specified in that cookie, and is activated each time that said user visits the website or application that created the concerned cookie. A session cookie allows linking the actions of a user during a browser session. A session starts when a user opens a browser window and ends when the browser window is closed. Once the browser is closed, all session cookies are deleted.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

FIRST PARTY COOKIES

Cookie category

Cookie name

Duration

Purpose

Functionality cookie

SERVERID

 Session

 

 

This cookie allows to identify which of our computer servers you have connected to. We use a collection of computer servers to improve website performance and to minimize impact to our users if one server fails.

Strictly necessary cookie

Jsessionid

Session

This cookie is used to manage the sessions with the  user management module, an application that manages a user’s login status.

Strictly necessary cookie

ASP.NET_SessionId

 Session – one year

This cookie is a general purpose platform cookie required for the functioning of the ASP.NET platform and to allow the server to maintain an anonymous user session.

Strictly necessary cookie

Aspxform

Persistant – 5 minutes

This cookie is necessary to provide login functionality.

Functionality cookie

langSelector

Persistant – 1 year

This cookie is used to remember language selection on websites where more then one language is available.

Functionality cookie

ckiePlcyAcpt

Persistant – 1 week

This cookie is used to remember status of users’ cookies policy acceptance.

Functionality cookie

KEEP ME LOGGED IN

Persistent with duration of one week

This cookie is used to allow you to remain logged into your account while navigating among our website.

 

 

           

THIRD PARTY COOKIES

Cookie category

Cookie name

Typology

Purpose

Performance cookie

GOOGLE ANALYTICS type “_eg” and “_gat” “_gali”

 Persistent with duration of minutes

These cookies are used to collect information about how visitors use our website. We use the information to assess how our website is performing and to help us improve the site. The cookies collect information including the number of visitors to the site, where visitors have come to the site from and the page they visited without collecting any personal information.

Read on overview of privacy on the website of Google.

Performance cookie

_mkto_trk

Persistant with duration of 2 years

This cookie is used to track engagement of the recpients of our emailing campaigns.

Performance cookie

PRUM_EPISODES

Session – one year

This cookie is used by PingDom - a 3rd party service providing performance monitoring services webistes.

Strictly necessary cookie

BC_BANDWITH

Session – one year

 

This cookie associated with the Brightcove Cloud Video hosting service detects platform and bandwidth available to manage progressive download of video to users browser.

Performance cookie

Add This

 

These cookies are used to collect information about how visitors use our social share feature.  We use the information to assess how our social share feature is performing and to help us improve the site. The cookies collect information including IP or MAID IDs and user behaviour related to social share. 

Read on overview of privacy on the website of Add This.

Tracking cookie

FaceBook

 

These pixels are used to collect information about how visitors use our site.  We use the information to assess how our website is performing and to help us improve the site.  The pixel tracks behaviour but does not collect personal information.

 

4- How to manage cookies?
You block cookies by activating the setting on your browser or in the alternative a specific banner will appear and allow you to refuse or accept the setting of all or some cookies. These settings are usually found directly on the website or application or in the 'options' or 'preferences' menu of your internet browser.  However, if you use the cookies management option on the site or application or your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of the website or application. 

Once you have given us your consent to the use of cookies, we will store a cookie on your computer or device to remember this for next time. If you wish to withdraw your consent at any time, you will need to delete your cookies using the cookie management option on the site or application or your internet browser settings by clicking the option of opting out from cookies available on the site or application.

For more details on how to manage cookies, the following links may be helpful:

More information on the use of cookies can be found on the website www.allaboutcookies.org, or you may always contact us in this regard by sending us an e-mail to privacy@zoetis.com.

5- Update
We reserve the right to modify this Cookie Policy from time to time. It is your responsibility to regularly verify whether you have read and consented to the latest version of the applicable Cookie Policy.

This Cookie Policy was last updated on November 22, 2018.